Store Policies

WARRANTY - BEC General Limited Warranty and Repair Policy BEC warrants its product to be free from defects in material and workmanship. For the term of the warranty, see the list of products below. The warranty expiration date is reflected by a date code that is affixed to all products. This warranty extends to all customers. Consumers should inquire from their selling dealer as to the nature of the dealer’s warranty. Note: All products are designed to be installed and serviced by trained professional installation companies. There are no obligations or liabilities on the part of BEC for consequential damages arising out of or in connection with use or performance of this product or other indirect damages with respect to loss of property, revenue, or profit, or cost of removal, installation or reinstallation. All implied warranties, including implied warranties for merchantability and implied warranties for fitness, are valid only until warranty expiration date as labeled on the product. This BEC Warranty is in lieu of all other warranties express or implied. The following warranty periods apply to the following branded products. 1. Linear Security, PERS, Access Control (except as noted); and Security Radio Products (except as noted) — One (1) year a. Linear DXS-62, DXS-62A, DXS-64 transmitters — Two (2) years b. Linear Access Control AE100, AE-500, AE1000, AE1000PLUS, AE2000, AE2000PLUS, AM3 and AM3PLUS — Two (2) years 2. Linear Cameras — One (1) year 3. Linear Audio Amplifi ers, Data, and High Defi nition Video products — Two (2) years. There is no warranty offered on the batteries supplied with the IR remote control. 4. Linear “Active” Video Amplifi ers, Modulators, and IR Receivers — Five (5) years 5. Linear “Passive” Video products (fi lters, splitters, cables, cabinets) — Fifteen (15) years 6. Linear Intercom Masters, Room Stations, and all Speakers except the WG Series — Two (2) years 7. Linear WG Series Speakers — Ten (10) years 8. Linear Central Vacuum power units a. Red Series — Five (5) years b. Platinum Series — Ten (10) years 9. Linear Garage Door Operators a. LDO-33 — Ten (10) years on the motor, Five (5) years for mechanical, One (1) year on the electronics, Lifetime on the belt and rail b. LDO-50 — Lifetime on the motor, Five (5) years for mechanical, One (1) year on the electronics, Lifetime on the belt and rail c. LSO-50 — Lifetime on the motor, Five (5) years for mechanical, One (1) year on the electronics, Lifetime on the belt and rail d. Challenger — One (1) year e. M.V.P. — One (1) year 10. Gate Operators a. Models SLR, SLD, SLC-HSLG, GLSG-A, VS, GSLG, SWR, SWD, SWC, VS-GSWG, BGU, BGU-D, BGUS, and SG — Five (5) years after date of purchase to original customer. b. Models LP, GS, and RS — One (1) year 11. Commercial Door Operators, all models — One (1) year 12. Remote Control Radios, all models — One (1) year The warranty is limited to repair or replacement of products returned, freight prepaid, to BEC. There is NO PROVISION FOR LABOR COST OR OTHER REIMBURSEMENTS OF ANY KIND. 1. Failures due to product abuse, negligence, improper installation, improper use, and electrical surge including damage from lightning, water damage or other damage due to natural disasters are not covered by the warranty. 2. The warranty shall also be voided by any tampering with the date code, labels or other markings on the product. 3. Products that are damaged in transit to BEC due to improper packaging or by the carrier (shipping company) will not be covered under the warranty. If the product was damaged or lost by the carrier, it is the sender’s responsibility to create a claim against the carrier. 4. The user is responsible for all labor costs associated with removing, reinstalling and returning the product to BEC. BEC, at its option, will repair or replace the defective product.

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